Salesforce

This Week in AI: Using AI to Mitigate Tariff Uncertainty and Bank of America’s Big Bet
This Week in AI: Using AI to Mitigate Tariff Uncertainty and Bank of America’s Big...
April 11, 2025  |  Artificial Intelligence

Artificial intelligence continues to dominate headlines as businesses accelerate their digital transformations. From banking to AI models, here are the top stories PYMNTS published this...

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Salesforce Bets Big on Enterprise AI to Drive Growth
Salesforce Bets Big on Enterprise AI to Drive Growth
April 10, 2025  |  artificial intelligence

Customer relationship management (CRM) giant Salesforce is seeing “massive” growth in its data cloud platform, fueled by interest in generative and agentic artificial intelligence (AI)...

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AWS, Salesforce Execs See a ‘Fully AI World’ With ‘Limitless Labor’
AWS, Salesforce Execs See a ‘Fully AI World’ With ‘Limitless Labor’
March 21, 2025  |  artificial intelligence

Executives from AWS, Salesforce and Oracle believe that artificial intelligence (AI) agents will upend the world of work in ways people today might not expect....

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Klarna CEO: SaaS Companies to Consolidate as Customers Seek ‘Hub of Knowledge’
Klarna CEO: SaaS Companies to Consolidate as Customers Seek ‘Hub of Knowledge’
March 04, 2025  |  B2B Payments

Klarna Founder and CEO Sebastian Siemiatkowski said Tuesday (March 4) that there is likely to be a consolidation of software-as-a-service (SaaS) companies as their customers, who are...

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Salesforce Reportedly Cuts 1,000 Jobs While Adding AI Salespeople
Salesforce Reportedly Cuts 1,000 Jobs While Adding AI Salespeople
February 04, 2025  |  Personnel

Salesforce is reportedly eliminating over 1,000 jobs while hiring staff to sell its artificial intelligence products. Workers who are displaced will be able to apply...

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Salesforce Wants to Jumpstart Retail Innovation With POS Built on GenAI
Salesforce Wants to Jumpstart Retail Innovation With POS Built on GenAI
January 29, 2025  |  POS Innovation

Retailers, particularly post-COVID, are operating in a world where the lines between physical and digital commerce have permanently blurred. Consumers no longer see channels; they...

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Anthropic CEO Sees AI-Powered Advances Doubling Human Lifespans
Anthropic CEO Sees AI-Powered Advances Doubling Human Lifespans
January 23, 2025  |  artificial intelligence

Anthropic CEO Dario Amodei said Thursday (Jan. 23) that accelerated advances in artificial intelligence (AI), particularly in biology, can lead to a doubling of human...

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Move Over, Chatbots: Agentic AI Is Here to Run Retail
Move Over, Chatbots: Agentic AI Is Here to Run Retail
January 10, 2025  |  artificial intelligence

Tech companies are rolling out artificial intelligence (AI)-powered retail solutions that mark a shift from the generative AI boom of recent years to the agentic...

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Salesforce to Launch AI Agents and Cloud-Based POS for Retailers
Salesforce to Launch AI Agents and Cloud-Based POS for Retailers
January 10, 2025  |  Artificial Intelligence

Salesforce is set to release two new artificial intelligence-powered tools for retailers. One tool will make it easier for retailers to build AI agents, while...

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