Staying ahead amid the rapid pace of digital, payments and AI innovations is vital.
At PYMNTS Intelligence, we work with businesses to uncover insights that fuel intelligent, data-driven discussions on changing customer expectations, a more connected economy and the strategic shifts necessary to achieve outcomes.
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Chief Executive Officer
Renowned in payments innovation and the digital economy, advises CEOs, delivers speeches, and authors publications. With ventures spanning online media, consulting, GenAI, and social commerce, she established PYMNTS.com in 2009, now a leading platform for news and insights.
Head of Analytics
Scott manages a team specializing in leveraging proprietary data and methodologies to address complex business challenges. His approach combines sophisticated data analysis techniques, including econometrics, survey design, financial analysis and application of data to the payments ecosystem.
SVP, Data Products
Dr. Yvonni Markaki holds a PhD in applied social and economic research and a master’s in public opinion analysis. With 15 years of experience, she studies automation, embedded finance, and working capital, offering insights to decision-makers.
Senior Research Analyst
Dr. Lauren Chojnacki, PhD, Senior Research Analyst, specializes in quantitative and qualitative methods. Her research focuses on consumer behavior, adoption of new payment methods and the impact of identities on consumer decisions.
Director of Survey Design and Data Collection
Ozgur Avci holds a BA in Business Administration, an MS in Political Science and a PhD in Urban Studies. He serves as the survey design expert at PYMNTS Intelligence, applying his specialized knowledge to research in urban sociology, cultural studies and philosophy of science.
Managing Director
Franco specializes in data-driven product strategy and payments innovation. He leads research and operations for payment platforms, ensuring efficiency, security, and compliance, while leveraging emerging technologies to optimize processes and strengthen partner ecosystems.
Senior Research Manager
Dr. Mariah Warner specializes in transforming financial market data into actionable insights. With expertise in quantitative and qualitative methodologies, she analyzes consumer behavior and payment ecosystems to uncover the drivers of financial decision-making and optimize strategic solutions.
Managing Editor
Lynnley is a seasoned financial journalist and content strategist with extensive experience at leading outlets such as Bloomberg, The New York Times, and Reuters. At PYMNTS, she oversees editorial strategy, delivering in-depth analyses of financial trends and innovations shaping the payments ecosystem.